AVUS worldwide claim services
AVUS worldwide claim services


Strengthening International Partnerships: AVUS and Alpine Rescue Service Celebrate Continued Collaboration


We at AVUS are delighted to share a photo of the recent meeting between our Managing Director of Peter L. Botham GmbH, Nikolaus, and our esteemed partner Prakash from Alpine Rescue Service Pvt. Ltd., Kathmandu, Nepal. This encounter in the heart of Vienna symbolizes the strength and success of our long-standing collaboration.
For many years, Alpine Rescue Service has been an integral part of our worldwide network, playing a pivotal role in enforcing our clients‘ claims in Nepal. Their profound local expertise and extensive connections across various sectors have been invaluable to our operations.
During their time in Vienna, Nikolaus and Prakash engaged in productive discussions, reflecting on our shared achievements and exploring future avenues for cooperation. These moments not only signify the robustness of our professional relationship but also the deep personal bonds that have formed over the years.
As AVUS continues to navigate the complexities of international insurance claims, partnerships like these are crucial. They not only enhance our capabilities across borders but also embody our commitment to delivering exceptional service to our clients.
We look forward to many more years of successful collaboration with Alpine Rescue Service, fostering growth and innovation in the international insurance sector.

🌐 Expanding Our Global Footprint – AVUS Proudly Announces a New Subsidiary in France! 🇫🇷


Milestone achievement: 4 subsidiaries in one year!

We are thrilled to share some exciting news with our esteemed network. Following the successful establishment of our subsidiaries in Romania, Germany, and Italy earlier this year, we have now expanded our horizon further with the re-opening of a subsidiary in France!

Our journey from Austria to Europe and beyond
Based in Austria, AVUS has grown exponentially, extending our services across many European countries. Our international presence is bolstered by a robust worldwide network of partner companies. We proudly cater to a diverse clientele, including insurance companies and social security institutions, offering unrivaled expertise in handling international insurance claims.

2023: A year of rapid expansion and unprecedented growth
The establishment of four subsidiaries in just one year is a testament to our commitment, agility, and the trust our clients place in us. Each new branch, including our latest in France, is a step towards offering more localized, efficient, and tailored services.

Gratitude and looking ahead
We extend our heartfelt thanks to our clients, partners, and the dedicated AVUS team. Your support and trust fuel our growth and innovation. As we celebrate this milestone, we remain committed to enhancing our services and expanding our reach, ensuring the highest standards of quality and efficiency in international insurance claim management.

Stay tuned for more updates as we continue to grow and evolve, bringing world-class services closer to you. We are more ready than ever to embrace new challenges and opportunities that lie ahead. Thank you for being a part of our journey!

🌍✨ AVUS Continues its European Expansion! ✨🌍


We’re excited to announce the opening of our branch in 🇮🇹 Italy! After a brief
pause due to business transitions, Italy is no longer a blank spot on our map. 📍

🔹 A bit of history: AVUS’s brand has been synonymous with trust and quality in Italy
for decades. While we had a short break this spring, our commitment to our Italian
partners and international clients never wavered. And now, we’re back and stronger
than ever.

🔹 Teamwork makes the dream work: This is our third European branch opened this
year alone! Such rapid expansion has only been possible thanks to our dedicated
team across national borders, who worked tirelessly on this project. To our incredible
team: Thank You! 🙌

🔹 Looking Forward: With a combination of fresh and familiar faces, AVUS Italia is all
set for a promising journey ahead. Our highly motivated and experienced team is
eager to serve our esteemed clients.

Join us in celebrating this momentous occasion! 🥂 Here’s to new beginnings, endless
opportunities, and a shared future of success! 🎉

AVUS #InternationalInsurance #EuropeanExpansion #AVUSItalia

🎉 Exciting Announcement from AVUS 🎉


We are thrilled to introduce to our network the new Managing Director of AVUS in Romania, Violeta Craioveanu!

Violeta’s journey with the predecessor company of AVUS in Romania began in 1994, making her one of our most dedicated and experienced members. It’s a testament to her exceptional expertise and unwavering commitment that she has now taken up the role of Managing Director since July 1.

A bit about Violeta: 🎓 2011 – 2015: License in Law from University Nicolae Titulescu, Bucharest. 🎓 1983 – 1987: Studied at the College of Philology and History „Zoia Kosmodemianskaia“ in Bucharest. 🌍 Linguistic Prowess: Besides her native Romanian, Violeta is proficient in German, English, and Italian.

To our colleagues all over Europe who have already had the pleasure of working with Violeta: You know her not only as an outstanding professional but also as a remarkable person. Her dedication, expertise, and warm nature make her an asset to the AVUS family.

We would like to express our profound gratitude to Violeta for the invaluable contribution she has provided throughout her years of service. As she embarks on this new chapter, we have the fullest confidence in her leadership and abilities.

Please join us in congratulating Violeta Craioveanu on her new role and wishing her all the best for the future! 🎉👏

#AVUS #Leadership #Announcement #TeamAVUS

🎉 AVUS Is Expanding Its Reach – We Are Back In Romania! 🎉


Good day to our amazing AVUS family and valued stakeholders!
We are thrilled to announce our newest milestone as we continue to broaden our footprint across Europe. After launching a successful branch in Germany last month, we have now set our sails towards Eastern Europe, opening our new branch in Romania!
As many of you know, Romania is a territory that holds a special place in the AVUS history. Our past experiences in this vibrant market have been incredibly enriching and we have been privileged to be considered the market leader in the insurance claims handling industry here.
Unfortunately, due to a recent business transition with AFES, our former sister company, we lost our original presence in Romania. But as they say, „Every end is a new beginning.“ Today marks that new beginning.
AVUS is back in Romania, and this time it’s a fresh start! We are excited to bring back our exceptional services to a market that we’ve always held in high regard. Our Romanian branch is here to serve our clients with the same dedication, professionalism, and innovation that have been the hallmarks of AVUS.
We would like to express our gratitude to each one of you for your unwavering support during this transition period. Your trust motivates us to continually strive for excellence.
We’re back, Romania, and we can’t wait to take this journey with you. Here’s to the many success stories we will write together!

With trust to balance


At the beginning of March we already reported on the spin-off of AFES AG from the Avus Group.

The separation has now been completed and the AFES branches formerly operating under the AVUS brand have changed their names or will do so shortly.

Nothing will change directly for our customers as a result of this separation. Existing contracts will remain valid and your contact persons will take care of your concerns as usual.

However, the separation opens up new opportunities for AVUS to serve the whole of Europe with its own branches and partners. Since February, we have been working with great commitment to establish our own branches in the important European markets. In doing so, we are relying on experienced professionals who have many years of expertise in this field.

The first step is our new branch in Germany, AVUS worldwide claims service GmbH in Hamburg. We have been present there for you since 1 June 2023. The branch will be managed by the managing directors Udo Rosebrock and Josef Schörghuber, whose names are known far beyond the German borders for competence and quality in the insurance industry.

We are pleased to announce the opening of another branch office in another important European country, probably at the end of June/beginning of July. We are still waiting for official approvals before we can start operations.

At the same time, we are in the process of establishing further branches in Western and Southwestern Europe. We are also in negotiations with potential partners in various countries.

In the course of this year, we will be able to provide our clients with a nationwide network with which we can process claims in the usual AVUS quality. You can find regular updates and news on our blog or follow us on LinkedIn and Facebook to stay up to date.

Our network is growing


Big things are happening at AVUS! We’re thrilled to announce that we’ll soon be expanding our reach yet again with the opening of another branch office.

While we can’t reveal the location just yet, we’re excited to be bringing our experience and expertise to another market and can’t wait to share more details with you soon.
Thank you for your continued support of AVUS. Stay tuned for more exciting updates!

Introducing Our New Managing Director, Udo Rosebrock!


AVUS is thrilled to announce the appointment of Udo Rosebrock as the Managing Director of our newly opened branch office in Germany. With decades of experience in the field of international claims settlement and a well-known face in the German insurance industry, Udo brings a wealth of expertise and industry knowledge to our team.

Many of you may already be familiar with Udo as he has been a key account manager for our valued German clients (as well as Managing Director of the former AVUS Germany office) in the past. His deep understanding of the local market dynamics and regulations, coupled with his dedication to delivering exceptional service, makes him the perfect contact person for our customers‘ concerns.

As the Managing Director, Udo will play a crucial role in leading our operations in Germany, ensuring that our clients receive the highest level of service and expertise they have come to expect from AVUS.

Please join us in welcoming Udo Rosebrock to our AVUS family. We are confident that under his leadership, our presence in Germany will thrive, and our clients will benefit from his exceptional skills and commitment to excellence.

Stay tuned for more updates from AVUS as we continue to strengthen our commitment to providing outstanding service in the international insurance claims handling industry.

#AVUS #NewLeadership #Expertise #InsuranceIndustry

New branch office in Germany!


We are proud to announce the opening of our new branch office in Germany! AVUS continues to further expand in Europe as we strive to provide the best service possible for our clients in the international insurance claims handling industry.

Many of you may recall that we previously had an office in Germany which belonged to our former sister company, AFES. However, following a split between our companies, we lost that office. But we’re excited to be returning to Germany and to rebuild our presence there.
Germany is a crucial market for us, and we are excited to establish a new physical presence there to better serve our clients. Our team in Germany is made up of experienced professionals with in-depth knowledge of the local market and regulations.

At AVUS, we are committed to providing our clients with the highest level of service and expertise. Our new office in Germany is just one more step towards achieving that goal.
We look forward to working with our clients in Germany and continuing to provide them with the exceptional service that AVUS worldwide claims service is known for. Thank you for your continued support, and we can’t wait to see what the future holds for AVUS in Germany!

New AVUS branch office


Exciting news on the horizon! AVUS is pleased to announce that we are expanding our reach with the opening of a new branch office in the near future.

As a leading company in the field of international insurance claims handling, we’re always aiming to provide our clients with exceptional service and expertise. This expansion represents a major step towards achieving that goal.

While we can’t reveal the location just yet, we are thrilled to bring our expertise and experience to an important market and look forward to announcing more details soon.

Thank you for your continued support and trust in AVUS. Stay tuned for more exciting updates!

The trademark AVUS leaves Liechtenstein


The Dr. Pscheidl-Privatstiftung, 50% owner of AVUS worldwide claims service (wwcs), has surrendered its 50% stake in our current partner AFES AG, which is based in Liechtenstein. For customers and business partners nothing changes: the existing contracts are fulfilled, the expansion of the global AVUS network is consistently continued.

Created about 50 years ago by AVUS founder Josef Pscheidl, AFES went to its new owner, the Coberny Foundation, in mid-February. Although this separation also means the temporary surrender of some sites in Western Europe and the countries bordering the Mediterranean under the AVUS brand, according to AVUS Managing Director Magister Josef Schörghuber, there is no change in the claims settlement: „All cooperation agreements remain valid, the AVUS guidelines on neutrality, quality and know-how are 100 percent fulfilled. We will therefore continue to service our customers and partners based on established the long-term trust.“

In proven hands
As before, Mr. Schörghuber and Magister Thomas Hurmer are managing the business of AVUS wwcs following the recent death of Dr. Dieter Pscheidl together with his sister, Doris Petroni,. She continues to hold 50 percent of the company’s shares, the other half of the company is owned by Dr. Pscheidl-Privatstiftung(DPPS, an Austrian private foundation). As Mr. Schörghuber points out, there are no longer financial links to AFES AG: „The separation has been clearly made, there is no participation in any AFES subsidiary, as it was the case in the past. All trademark rights lie solely with AVUS wwcs. The establishment of new sites, as last in Slovenia in 2022, will continue to be consistently implemented. Our goal as AVUS is not only to maintain the proven and experienced global network, but also to gradually expand it.“

About the company
Founded in Linz in 1960, AVUS wwcs is one of the top addresses in Europe for cross-border claims settlement. The specialist service provider offers its services through its own branches and together with more than 100 cooperation partners worldwide. More than 800 customers from 150 countries are served in 30 languages. The AVUS experts, 50 percent of them legal professionals, have successfully and cost-effectively settled millions of complex claims over the past decades based on functioning processes and lean IT infrastructures.

Zdravo Slovenija!


Zdravo Slovensko zavarovalno združenje, GIZ 🇸🇮

We are pleased to announce that we have just established 𝐀𝐕𝐔𝐒 𝐒𝐋𝐎 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐥𝐚𝐢𝐦𝐬 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐋𝐋𝐂 in Slovenia.

„The office is located in the heart of the beautiful city of Maribor. The establishment of this new office will allow us to further improve our services to our clients“, says Thomas Hurmer, AVUS CEO

The AVUS Slovenia team will also include experienced colleagues from the AVUS Group.   What is more, we will soon expand the team with additional employees. 🚀 If you are interested in joining a new highly motivated team, you are welcome to contact us even before the start of the application process.