AVUS worldwide claim services
AVUS worldwide claim services

About AVUS Group

Our service offer

includes the investigation and evaluation of losses, claims handling and recovery action in personal injury cases, property and casualty claims as well as financial claims in over 150 countries.

Our team

speak over 30 languages, have a history of many years of experience in legal work and uses customised digital technologies.

Our clients

are insurance and reinsurance companies, national insurers‘ bureaux and guarantee funds, insurance brokers, social security insurers and local authorities, as well as transport, leasing and car rental companies, car manufacturers and retailers, etc.

Our credentials

come from clients we have served for decades – regional enterprises, public-sector institutions and multinational corporations.

Cases per year
60th Anniversary



We help you save time and money

What is exceptional for you is normal for us. Thanks to our experts, processes and IT infrastructure, we are able to handle your foreign claims quickly and cost-efficiently. We coordinate all parties, such as loss adjusters, lawyers or garages. We take the burden off your administration staff to optimise your claims expenditure.


We offer a worldwide service

You cover losses incurred in countries in which you are not represented? With our worldwide network we handle claims in over 150 countries – via a central point of contact for all claims, if requested.


We are specialised in claims handling

Our independence safeguards your interests. We are neither brokers nor insurers, we do not underwrite insurance. We do not have any cross-ownerships with insurance companies, insurance brokers, IT service providers, loss adjusters or garages.

Our Philosophy

Without frontiers

The transport of passengers and goods does not stop at national borders. This applies not only for Europe but worldwide. Being one of the largest service providers for international claims handling, AVUS represents your interests. Across all national and cultural borders. With commitment and expertise. And with utmost loyalty.

AVUS - unsere Philosophie

Our History

AVUS Geschichte

After the Second World War Josef Pscheidl (1921-2007) founded a company which was specialized in transportation of goods between the occupation zones in Austria. The transport company grew rapidly. However, frequent road traffic accidents resulted in significant losses. The insurance cover sums were simply too low. Other transport companies had to face the same situation. Josef Pscheidl saw this market niche and founded the „Allgemeine Versicherungs-, Unfall- und Schadensberatungsbüro“, or „AVUS“, in 1960. As the motorization in Europe advanced he started together with his son Dr. Dieter Pscheidl to create an international network which more and more concentrated on cross-border claims handling. Already by the end of the 1960-ies several large insurance companies entrusted their international claims to AVUS. The business model proved itself in the long run. In the following decades the network was expanded all over Europe and beyond.